Refund policy

We offer a 30-day money-back guarantee from the date of delivery.
Damaged, defective or not as described: if your item arrives damaged or defective, or doesn't work as described, contact us within 30 days of delivery with your order number and a photo. We'll send a replacement or a full refund, and you won't need to return the item.
Changed your mind: contact us within 30 days of delivery to request a return. Items must be unused and in their original packaging. Return shipping for change-of-mind returns is paid by the customer. Once we receive and inspect the return, we'll refund the original payment method within 5 business days.
Cancellations: you can cancel an order for a full refund any time before it ships.
Contact: email alipoyraz@palmettofidelissupply.com or use our Contact page.